Policy

Payment Policy

Dana Haim accepts all major credit cards through PayPal, an easy, secure method of online payment. You do not need a PayPal account for this transaction. Need help? Choose the PayPal option during checkout. After you submit your order click the "Pay Now" button. Scroll down and see the option to pay with a credit or debit card without having to sign up for a PayPal account.
 
Return Policy

Aside from the wallpaper, Dana Haim products are small-batch and handmade. Variations in color, pattern, and size should be expected. Dana Haim does not accept returns for rugs or textiles because of these irregularities. However, if for some other reason you are not satisfied with your product, you may return your (clean, unused) item to our address within one week of receipt for a full refund via Paypal. Please use our email form on the contact page telling us why you aren't satisfied and we'll provide you with the necessary return details and address. We love feedback, so please don’t hesitate to let us know what you think. Thank you!
 
International Returns

All international sales are final. Unfortunately we cannot offer exchanges or returns on international orders. Please email us in advance of placing order if you have any questions about our products.